5 Steps to Confidence: From burn survivor to top 5% ranked Ironman Athlete

One of the greatest gifts you can give a child or anyone for that matter is confidence. It’s not easily bestowed. It is acquired through years of experience, both successes and failures. I’m a believer there is no better life teacher than losing. Trust me, I’ve done my share of losing and absolutely hate it. I’m a gracious loser but I will go to any length to insure I don’t experience those feelings of coming up short. But one thing I learned early is that I’ll never be competitive in anything if I don’t believe in myself first. Adhering to the 5 steps to confidence building below, I have realized accomplishments that include All American designation, top 5% Ironman All World Athlete ranking, 4x Team USA Athlete as well as competing in over 7 world triathlon championship events.

5 Steps to Confidence

  1. Be able to envision yourself winning. Dreaming is the process of training your mind how to allow your body to do what needs to be done. Your dreams should be about running the last 6 miles at negative splits or catching the winning touchdown pass.
  2. Focus on being the best you can be and don’t compare yourself to others. We all have different skill sets and those skill sets have different uses in different stages of our life. Make the most of what you’ve got.
  3. Take care of the basics that will help you take advantage of your life dream when it presents itself. UCLA coaching legend John Wooden in his unprecedented 10 NCAA championships began every practice by teaching his athletes how to put on their socks and tie their shoes.
  4. Celebrate the journey. So many get caught up in pursing their goals and they completely miss the enjoyment of pushing their mind and body to the limits. The aches, pains, discomfort and euphoria from achieving new personal bests are indescribable.
  5. Always be able to laugh at yourself. You are going to make mistakes and people are always watching. If you can laugh at yourself, others will think nothing of it. If you can’t, life will be pretty miserable.

Starting at ground zero

Believing in myself is not something that came easily. As a burn survivor (full story link) with scars over 65% of my body, I had believed what strangers kept telling me on a daily basis – that I was a handicapped kid who would never lead a normal life, much less return to being a competitive athlete. All I had to do was look in the mirror every morning to be reminded of this reality. The reality was further imprinted in my head when I tried to lift my right arm, which was physically melted to my side for 3 years, and realized I couldn’t throw a ball or even write with my right hand to do homework. The severe scar tissue on my neck prevented me from holding my head upright and made turning my head to the left a subject of my bedtime prayers. With this harsh reality, confidence was not the first emotion running through my head but I knew things had to change if I ever wanted to be happy.

Prior to getting burned at 8, I was a good athlete. A fast runner with good head/eye coordination and the right balance of aggression, I was always one of the first picked for playground activities. After the injury, I was the absolute last, basically the kid the coach always positions where they can have the least impact on the game. To this day, I remember the lineup process at recess where the 2 captains started calling off name after name in order of preference of who they wanted on their team. My selection was always an implied ‘I guess we have no other options, we’ll take Shay.’ Being the last pick, I always told myself ‘now is your chance to prove them wrong. Show them they made a mistake.’ But unfortunately, with my physical limitations and still inner belief that I wasn’t of equal skill, I lived up to their expectations – dropping the pass with no one even covering me or kicking the ball to the pitcher for an easy groundout. Confidence? What is that? Definitely not something a burn survivor who could barely dress himself possessed… at least for now.

Over the next 3 years I underwent over 10 additional surgeries and countless hours of physical therapy to allow me to almost regain full use of my right arm and neck. It was then, now a 5th grader, the power of CONFIDENCE began to grow in me. I was introduced to wrestling, a sport where I would be competing against fellow athletes of the same size and age – mano a mano, toughest man/boy wins. No timeouts to stop the clock and slow down your competitor’s momentum. No teammates to protect you when your competitor has you on your back. You’re on an island all alone and there’s only one way out – fight with everything you got!

I instantly fell in love with the sport. I had a platform to prove I was not handicapped, but to the contrary, I was a competitive athlete. I use the term ‘athlete’ loosely as I have never considered myself an athlete.

I am not a great athlete but I am one hell of a competitor.

As I began to rack up victory after victory, I realized I had what it took all along to be a competitive athlete, the will to overcome. Buried beneath all those layers of scars was a fire that had been stoked. All I had to do was believe in myself – and focus on doing the small things every day to enhance my abilities. I had a very successful wrestling career in high school but more importantly it gave me the confidence to attack any situation with ferocity and complete abandonment of the fear of failure.

I leveraged this new found CONFIDENCE into my career and Ironman triathlon competitions. In just 6 years, I earned a top 5% Ironman All World Athlete ranking and multiple All American designations. How did I do this? Was it superior genetics? Not at all. If you consider the fact I can’t sweat on 1/3 of my body, prone to severe dehydration, arthritis in both knees, plate and 7 screws in my left leg, missing 1” of cartilage in my right knee and 2 torn rotator cuffs, I am hardly the ideal prototype.

It was the belief that ‘I could’ and the drive to prove ‘I will.’

It all starts with believing with all your heart that you can and then doing the small things to prepare you for achieving your dreams.

ABOUT SHAY

Shay is an All American and World ranked triathlete, burn survivor with scars over 65% of his body and is a sought out national motivational speaker. Despite being told he’d never compete in sports again at the age of 8, Shay is living testament to “Anything is Possible”: 4x Ironman, 4x member of Team USA, ranked top 1% of Ironmen worldwide and has competed in 9 triathlon world championships, including the Ironman World Championships in Kona, Hawaii. His mantra has always been to not merely be a “finisher” but to be a “competitor.” If you enjoyed this article, I encourage you to check out my other posts.

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Mr. Potato Head taught me, ‘Sticks and stones may break my bones but …’

Being successful in life requires a sense of humor. Let’s be honest, the world is full of hurtful people who want nothing more than to bring you down and crush your dreams. Often times it’s because of their own insecurities and need to be validated by others. As kids, we are taught to ignore the hurtful words of others. In theory it’s great, but we all know it’s not quite as easy to practice.

Reality check… life is tough and people will say and do things to hurt you. The sooner you accept that the easier life is.

Many aren’t aware of the impact of their comments and actions while others simply don’t care and have no filter.

Kids can be cruel

I learned as a kid the importance of believing in yourself and not relying on the opinions of others to determine your self-worth and I am thankful for that hard lesson. I distinctly remember as an 8yr old schoolmates whispering behind my back about my burn scars. Trust me, you know when people are staring and talking about you. Then there were those more brazen who would call me Freddy Krueger to my face, in tribute to Wes Craven’s main character from ‘Nightmare on Elm Street.’

Then there were the hundreds of kids, and even adults, who would stare at me and make comments such as “ewww gross mommy, look at him.” Unless you’ve been in that situation, it’s hard to comprehend what it’s like for people to stare at you everywhere you go… and I mean everywhere – school, church, restaurant, movies, grocery store, etc…

There comes a time in your life, as it did for me, that you finally realize you have 2 options:

  1. Do nothing. Feel sorry for yourself and avoid going to public places. Play the victim card and fear change.
  2. Do something. Accept reality and learn to embrace your shortcomings. Commit to being the best version of yourself.

Acceptance

With the help of months of crying myself to sleep and praying for the scars to go away, I came to terms with the permanent nature of my scars. Call it faith or social evolution, I learned I needed to adopt a sense of humor about my scars if I wanted to be successful and have any hopes of living a normal life. I realized things wouldn’t change overnight nor would anyone do it for me. The evolution of my acceptance is no small feat and required years, even decades, of refinement. It’s a constant balance between overplaying your acceptance (and practical jokes) with being humble and thankful for your blessings. I have learned to just be myself and not worry what everyone else thinks. People respect genuineness and admire those that are comfortable in their own skin.

There will always be haters and I can’t control what they think so why bother. I learned to live for me and focus on my happiness.

From age 8-35 I had no right ear, not even a hint of one. You wouldn’t believe how many times people, often times kids my age, would come up and say “hey, you have no ear, where’d it go?” Finally, I started saying “what do you mean?” Then they’d point at it, or where it should be, and say “your right ear. It’s missing.” Continuing the role play, I’d reach up and feign shock and say “oh my gosh, where is it? You have to help me find it.” That story line never gets old and was best played out at a neighborhood swimming pool where I had kids diving into the deep end for 20 minutes believing it was stuck on the drain.

Evolution of Mr. Potato Head

At 35, I received a prosthetic right ear that literally snaps onto a metal bar that is anchored by permanent screws that are drilled into my head. As a result, I’m officially known as Mr. Potato Head by those who work in my industry and have witnessed it popping off at inopportune times. The beauty of meeting new people is they don’t know your story and form opinions quickly – i.e. the 2 ears on your head are real and won’t fall off while we’re talking, etc… For the most part those assumptions hold true unless I’m introduced to a dance floor. I absolutely love my dancing and always game for showing off my mad skills regardless of the venue. Most recently, I was working the floor in a dance off at an HFMA event in Atlantic City. Not to brag, but I owned the floor. I gave it everything I had and finished with a nice backspin – throwback to my 80’s upbringing. As I walked off the floor, fully expecting to receive applause and chants of ‘we want more’, instead I was faced with dead silence. I was stunned and thought what more could they possible want. It was then that a colleague pointed to the dance floor and said “your ear is still on the dance floor.” Not missing a beat, I strolled out onto the floor, grabbed the lonely prosthetic ear and quickly snapped it back into place. Needless to say, I don’t think the audience was prepared for an ear to pop off one of the dance competitors. I say competitors because everything is always a competition or at least to me. I believe you do everything with 100% of your ability and never hold back. I never do anything half ass and rest easy at night knowing if I lose any of my abilities I will never have regrets for not using them fully.

32 years removed from my injury, I think the single biggest accelerator for my healing and resuming a meaningful and fulfilling life is due to embracing my situation and learning to laugh at myself. Time continues to reinforce my mantra – age has a unique way of forcing us all to come to terms with our shortcomings and learning to focus on the things we can impact and not losing sleep over those things we can’t. I would like to issue a formal apology to the TSA agent working the security scanner at the Hartsfield Atlanta Airport when I decided to pull my latest prank. I can assure you it gave him something to talk about in the break room and you know he probably walked in and said, “y’all ain’t going to believe this…”

PS. Yes that is 2 right ears. I have to replace them every 2-3 years and carry the old one for grins and giggles. Perhaps I’ll have a warrior necklace in 20 years of all my old ones.

ABOUT SHAY

Shay is an All American and World ranked triathlete, burn survivor with scars over 65% of his body and is a sought out national motivational speaker. Despite being told he’d never compete in sports again at the age of 8, Shay is living testament to “Anything is Possible”: 4x Ironman, 4x member of Team USA, ranked top 1% of Ironmen worldwide and has competed in 9 triathlon world championships, including the Ironman World Championships in Kona, Hawaii. His mantra has always been to not merely be a “finisher” but to be a “competitor.” If you enjoyed this article, I encourage you to check out my other posts.

Life’s not fair, how having my ear amputated at 8 helped me

 

Ears. Funny looking structures that much like snowflakes, no two are alike, even your own. Although they don’t seem like a big deal, it’s a major deal when you don’t have one. Without them, the daily things take on a whole new challenge – wearing glasses or listening to headphones (pre earbuds), your baseball cap being straight on your head or simple things such as your sideburns matching when you get a haircut. As strange as ears are, they give us symmetry and keep us balanced. More importantly, they give others the perception we’re ‘normal’. Without them, people think something is wrong with you. You’re broken.

Losing an ear

I lost my right ear when I was 8, having been accidentally set afire by a neighbor’s kid. It was 1982 and burn trauma care was still somewhat barbaric or shall we say ‘in the learning phase.’ My ear was severely burned and infected, gangrene had set in and was spreading. Initially doctors thought they could contain the infection by snipping off the end of my ear with a pair of surgical scissors, piece by piece, day by day. If this sounds bad, it was even worse. The doctors would actually snip off the corners of my ear with no pain medication or numbing agent, assuring me it was dead tissue and it wouldn’t hurt much. I always wondered what was their basis for “much”. Had they actually had part of their ear cut off while they were awake? They would snip my infected ear until they reached good tissue with a healthy blood supply. 32 years later I can’t recall the pain, but I do recall screaming uncontrollably. As a protective mechanism, I think our brain blocks out these memories. Eventually the time came to remove the entire ear for fear the infection would spread to my head. I can’t imagine what my mother had to go through when the doctors gave her the choice of telling me the bad news or letting them. How do you tell your only child, your baby, whose body was swollen beyond recognition and bandaged from head to toe, completely unable to move his right arm or neck, that he will now lose his right ear? I can’t imagine what was going through her head but I know God miraculously gave her the strength and courage that was needed for the situation.

I’ll never forget that day although some things are clearer than others. I remember laying in my bed, confined to it for over a month, and greeted by my parents as part of the daily visitation ritual. Visitation was limited to 2 hour periods, 3 times a day, with all visitors required to wear protective gowns and face masks. No matter how many times they told me, as an 8yr old I could never understand why I could never see my parents’ faces or why I could only see them in 2hr intervals. When visitation ended every night at 7pm, I longed all night for morning and prayed it came quickly, often crying myself to sleep with no one there to comfort me. To make matters worse, due to the severity of my burns and the fact we had no insurance, my mother and I had been relocated from our home in Atlanta to the Shriner’s burn hospital in Cincinnati. My father remained in Atlanta, our sole source of income, making the 16hr round trip commute every weekend to see me. As you can imagine, these were extraordinary times that you’d never wish on your worst enemy. On this particular Saturday morning, mom breaks the monotony of our conversation and says “Shay, look at your dad. See those big, goofy ears. You are so lucky because you are only going to have one of those, not two.” Her attempt at humor softened the blow and I know inside she was fighting back the tears, struggling for the courage to assure me all would be ok – truthfully she didn’t know. She was a rock and knew she had to demonstrate this was not the end of the world. Losing an ear was nothing compared to the kids surrounding me that had lost a hand, an arm, a leg and one had even lost his fingers, toes, nose, ears and even his eyelids. I knew all things considered I was ‘lucky,’ but as the news sank in, all I could do was cry. This marked the last day I would have 2 ears.

The one eared burn guy

For the next 27 years, I would be known as the 1 eared burn guy or passionately by one coach as the 1 eared bandit. Right or wrong, it was reality and I embraced it. What other choice did I have? Surprisingly, having just one ear wouldn’t seem like a big deal in comparison to the scars covering 65% of my body but it seemed to be the one thing people noticed right away. Complete strangers would often say “hey, what happened to your ear.” Kids, curious and naïvely, would almost daily say “where’d your ear go.” Looking back, it’s crazy to think on any given day some stranger would ask where my ear was. Not “hello” or “how are you doing”, but “what happened to your ear.” Feeling much like Groundhog Day with these unsolicited questions, I decided to make the most of a bad situation and have some fun with this experience. I figured if complete strangers have no qualms asking me personal questions, then surely it’s acceptable for me to embellish and test my imagination with stories to rival Greek mythology.

One incident in particular will go down as one of my all-time greats. I was a teenager and was swimming at the Horseshoe Bend neighborhood swimming pool, a popular summer day destination for all my school friends. As I was waiting my turn to test my aerial skills on the diving board, a kid, probably 8 or 9, comes up to me and asks “where is your ear.” I played dumb and said, “what do you mean. It’s right here” and pointed to my ears or at least where they should be. Troubled, the kid says “you’re missing a right ear, where is it?” and literally points to my little nub of an ear. Feigning a puzzled look and reaching up to where my right ear should be, I said “oh my gosh, it’s gone. I hit my head on the diving board trying a gainer flip and thought nothing of it.” I immediately ran over to the diving area, pretending to scan the pool bottom for my ear. Excited by the challenge, the kid recruits 4 of his buds and they jump into the deep end and start looking for my ear. Almost immediately one of the kids surfaces and says “hey, I found your ear. It’s on the drain but I can’t swim down that far.” One by one the kids would swim down about 5-6 feet and suddenly emerge to the surface out of breath and unable to retrieve what appeared to be my ear on the drain. Fearful the kids would continue diving until sheer exhaustion, I told them I’d get the pool sweeper and retrieve it from the drain at the end of the day. Surprisingly enough, everyone seemed ok with this solution and went back to their pool activities.

Make the most of it

Over the years I have adapted my story and infused lots of creativity. According to urban myth: I’ve been attacked by a shark in 3 feet of water while retrieving sand dollars, I was the only survivor of a plane crash in the pacific, I was nearly decapitated by a barbed wire fence while riding my motorcycle, I was attacked by piranhas while boating the Amazon, and the list goes on. Sadly but still funny, people never knew if I was telling the truth or just making it up. I know some were believers because they refused to go into the ocean for the remainder of the day.

Those 27 years taught me a great deal about life. Most importantly, life’s not fair nor will it ever be. I learned life can be harsh but to make the most out of it and remember someone always has it worse. I learned complaining gets you nowhere and no one enjoys being around a complainer. As the saying goes, if someone gives you lemons, make lemonade. That’s the way I approached it. I couldn’t help having just one ear and I learned quickly others would never let me forget it. But I also learned how I adapted to my deformity greatly shaped others perception. Once I embraced it, truly accepting it as a part of me that I couldn’t change, I learned others rarely noticed it or if they did, they quickly forgot. If you ever think about it, we’re all pretty dang lucky.

PS… coming soon – stories of my chocolate ear and the joys of having a prosthetic.

ABOUT SHAY

Shay is an All American and World ranked triathlete, burn survivor with scars over 65% of his body and is a sought out national motivational speaker. Despite being told he’d never compete in sports again at the age of 8, Shay is living testament to “Anything is Possible”: 4x Ironman, 4x member of Team USA, ranked top 1% of Ironmen worldwide and has competed in 9 triathlon world championships, including the Ironman World Championships in Kona, Hawaii. His mantra has always been to not merely be a “finisher” but to be a “competitor.” If you enjoyed this article, I encourage you to check out my other posts.

Why one ear is better than two for growing sales

 

Does having only 1 ear increase sales? It depends on if you believe being “memorable” is detrimental to being successful in sales. It has been a long and undisputed belief by many that tall men and attractive women do well in sales. Is that because they’re tall and attractive or it is because being tall and attractive are attributes of being “memorable?” I argue the latter and so much so I challenged a previous employer during my interview to take me up on my challenge.

During the interview, the owner, let’s call him Larry, proceeded to ask, “How do I know you’ll be successful in sales? I have no doubt you’re smart enough to learn the business, but you have no formal sales experience.” I in turn replied, “I can see why you would question my ability, but I’m so confident I’ll be successful at your firm that I’m willing to wager my first 2 paychecks to prove the point. I bet that if you and I made 10 cold calls and revisited those same people 2 weeks later, they’ll remember me over you every time.” Keep in mind I’m interviewing for a job with the owner of the firm. I was 34 years old and had just sold my company to a private equity group. And due to my 3yr noncompete, I was forced to reinvent myself in a marketplace that was flooded with tons of equally smart MBAs (notice I didn’t say talented).

Larry looks at me with a sheepish grin on his face and says “Ok Shay, you’ve got my attention. Let’s hear it.” Confident the job is within reach, I go for the closer. I reply “No offense Larry, but there’s a lot of mid 50’s slightly balding guys calling on these people every day. However, there is only 1, one-eared burn guy and that’s ME. Therefore, I am more memorable and they will remember me over you every time.” Needless to say I got the job despite the risky, yet calculated move. My point is being memorable is the key to being successful in sales, whether it’s being tall, attractive, athletic or having 1 ear. On that note, be memorable for the right reasons and people will want to be around you and do business with you. Based on the above, one could argue that perhaps I’d be the complete package if I was a tall, attractive female with 1 ear. I have learned in sales, especially in life, being comfortable in your own skin is a rare trait and one to be admired.

Morale of the story: make the most of the cards life dealt you and never discount the value of believing in yourself. The will to succeed, coupled with the passion to persevere, guarantees success.

Disclaimer: Due to medical necessity (hearing loss, infections, etc), I have since received a prosthetic ear. You will read more about this wonderful toy and the enjoyment it has provided with various practical jokes. 

ABOUT SHAY

Shay is an All American and World ranked triathlete, burn survivor with scars over 65% of his body and is a sought out national motivational speaker. Despite being told he’d never compete in sports again at the age of 8, Shay is living testament to “Anything is Possible”: 4x Ironman, 4x member of Team USA, ranked top 1% of Ironmen worldwide and has competed in 9 triathlon world championships, including the Ironman World Championships in Kona, Hawaii. His mantra has always been to not merely be a “finisher” but to be a “competitor.” If you enjoyed this article, I encourage you to check out my other posts.